Practices by Stakeholder 1

Pre-arranged service agreements

Stakeholders should arrange in advance, agreements to provide services to migrants. Such agreements could include:

• Support to evacuate migrants, including transportation and accommodation;
• Identity verification of persons claiming to be citizens of particular States and provision of temporary identity and travel documents;
• Shared use of assets to monitor a crisis and to communicate;
• Family tracing;
• Transportation to deploy emergency and humanitarian personnel, and to deliver emergency and humanitarian relief to migrants, including food, shelter, medical aid, and cash;
• Health care in hospitals and health care centers.

Multi-stakeholder agreements on relocation and evacuation

Multi-stakeholder agreements can promote responsibility-sharing and safe and orderly relocation and evacuation of migrants. A State, for example, may want to work with one or several other States, international organizations, civil society, or employers and recruiters in order to share and leverage resources. Such agreements could include provisions that:

• Set out roles and responsibilities of each relevant partner to the agreement;
• Establish criteria and processes for determining when and how relocation and evacuation of migrants will take place;
• Articulate processes for identity verification and issuance of temporary laissez-passer and travel documents;
• Give clear guidance on allocation of costs;
• Identify channels to communicate information on the process to migrants;
• Articulate reporting requirements;
• Make arrangements for particularly vulnerable groups, including unaccompanied or separated children, victims of trafficking, or disabled persons;
• Allow for joint training and exercises to test arrangements in advance;
• Require monitoring and evaluation of the arrangement.

Partners’ roles and responsibilities may include:

• Monitoring conditions that may necessitate relocation or evacuation;
• Disseminating crisis alerts and relocation and evacuation information (e.g., gathering points and routes);
• Arranging transportation services, including to final destinations;
• Providing health assessments and care prior to and during travel;
• Providing food, water, and other basic needs during travel;
• Offering translation services.