Practices by Stakeholder 2

Crisis management structure

States may consider implementing structures that cover key emergency activities, to the extent that they are not covered by pre-existing plans and agreements. This could include:

• Identifying single points of contact at national and local levels, and a clear chain of command and decision-making authority;
• Activating inter-agency or inter-departmental coordination structures;
• Creating information desks and a coordination center;
• Engaging service providers, including at the local level, when services are required or in anticipation of needs;
• Identifying and deploying rapid response teams with a variety of expertise.

Inter-ministerial, interagency and multi-stakeholder coordination

Well-coordinated actions promote the cohesiveness and comprehensiveness of emergency responses for migrants and ensure resources, capacities, and strengths are leveraged to their maximum potential. Inter-ministerial, inter-agency, and multi-stakeholder coordination facilitates planned and timely responses. Factors to consider include:

• Which actors to involve—national ministries and departments, such as foreign affairs, immigration, consular services, preparedness and emergency response, local authorities, State institutions, international organizations, and civil society with mandates, expertise, and capabilities for assisting migrants;
• Decision-making authority;
• Operating procedures, including on information exchange;
• Mechanics, regularity, and logistics regarding meetings;
• Mechanics, regularity, and logistics regarding responses towards migrants.