GUIDELINE 11: Provide humanitarian assistance to migrants without discrimination

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In the collective effort to protect migrants caught in countries experiencing conflicts or natural disasters, there is no greater imperative than to save lives and alleviate suffering. Humanitarian assistance should be provided to people affected by a conflict or a natural disaster, including migrants, on the basis of need, without discrimination, and regardless of immigration status, nationality, ethnicity, gender, age, disability, or other differentiating characteristics. Some migrants, just as with affected citizens, may need assistance to address their particular needs and circumstances. Domestic workers and others working in isolated conditions, migrants in an irregular immigration status, and migrants in detention may require specific assistance from States, international organizations, and civil society.

Some migrants may be unwilling to leave host States due to incapacitating financial burdens; they may owe money to recruiters or employers. Others may lack access to the necessary financial resources to leave, because their wages are withheld, their employers are unable or unwilling to pay for their return, or they work in exploitative situations. Pregnant women, persons with disabilities, and the elderly may face mobility challenges.

Migrants’ needs will not remain static during the shifting dynamics of a crisis. Organized criminal networks may take advantage of marginalized migrants in a crisis, exacerbating their vulnerability. A change in circumstances in a migrant’s State of origin may compel some people to seek asylum rather than return. Stakeholders should ensure access to asylum procedures in the host State or States of transit. States may consider providing migrants temporary and other forms of humanitarian protection during or in response to a conflict or natural disaster

Sample Practices

  • Displacement tracking mechanisms to identify migrant movements and needs.
  • Tailored assistance to migrants that take into account needs that may arise from gender, age, disability, sexual orientation, gender identity and expression, immigration status, or other characteristics.
  • Assessment tools to determine migrant-specific vulnerability and needs, including specialized screening for indicators of human trafficking.
  • Targeted action to protect migrant children, including unaccompanied and separated children, and children with parents in an irregular immigration status.
  • Services to trace and reunify family members and identify remains and missing migrants.
  • Mobile response teams to reach and provide assistance to affected migrants.
  • Separation of immigration enforcement from access to humanitarian services to promote access to life-saving assistance especially for migrants who fear authorities.
  • Mechanisms to recover outstanding wages. 
Country:
Somalia
Type of Practice:
Assistance programs

The World Food Programme (WFP) is providing humanitarian assistance to Yemeni nationals as well as vulnerable Somalis fleeing the conflict in Yemen.

Country:
Philippines
Type of Practice:
Manuals

This Joint Manual of Operations in Providing Assistance to Migrant Workers and Other Filipinos Overseas is promulgated to ensure efficient and effective delivery of services to Overseas Filipinos, particularly those in distress, who require prompt and proper assistance at all times.

Country:
Philippines
Type of Practice:
Mobile and internet-based technologies

eBayanihan is a mobile and web based participatory disaster management system that allows citizens to participate in contributing and receiving disaster related information as part of disaster preparedness and mitigation.

Country:
Lebanon
Type of Practice:
Assistance and resource centres

Since its inception, CLMC has afforded social counseling and follow-up to migrants, both inside and outside prisons, as well as legal assistance for those requiring it.

Country:
United States of America
Type of Practice:
Tools

The goal of all language access planning and implementation is to ensure that agencies communicate effectively with limited English proficient (LEP) individuals.

Country:
Chad, Egypt, Italy, Libya, Malta, Niger, Tunisia
Type of Practice:
Research and reports

This report provides an overview of the first 7 months of IOM’s emergency response to the major migration crisis resulted from the conflict in Libya in 2011.

Country:
Global
Type of Practice:
Agreements

On 20 April 2015 the EU Member States adopted the Directive on consular protection for European citizens living or travelling outside the EU.

Country:
Philippines
Type of Practice:
Government bodies

The Overseas Preparedness and Response Team (OPRT) was created by Executive Order no. 34 in 2011 by the President of the Philippines.

Country:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, The former Yugoslav Republic of Macedonia, Turkey, United Kingdom
Type of Practice:
Government bodies

When a country is hit by a disaster which overwhelms its response capacity, European countries can provide assistance via the EU Civil Protection Mechanism. The Mechanism was established in 2001 to foster cooperation among national civil protection authorities across Europe.