GUIDELINE 3: Empower migrants to help themselves, their families, and communities during and in the aftermath of crises

Print the Guideline I Print the Guideline and Practices

In order to help themselves and others and to enjoy their rights, migrants need access to identity documents, basic public services, and financial and other resources. Migrants’ ability to help themselves and enjoy their rights can be undermined by factors related to their entry and stay, means of arrival, connections to local populations, and conditions in the host State, including in workplaces. These factors can in turn undermine emergency response and recovery efforts.

States, private sector actors, international organizations, and civil society can promote migrants’ resilience and empower migrants to help themselves during and afer a crisis by addressing underlying conditions of vulnerability. Respecting, protecting, and fulfilling migrants' human and labor rights in ordinary times advance these goals as do efforts to ensure migrants are able to access information, basic services, and administrative, judicial, and other redress mechanisms.

Legal, policy, and operational factors that constrain protection should be addressed. Examples of obstacles include laws, policies, and practical barriers that arbitrarily restrict the movement Guidelines 26 of migrants, enable arbitrary detention, discriminate between migrants and citizens in the provision of humanitarian assistance, or permit exploitative employment or recruitment practices.

In times of crisis, fear of immigration enforcement can inhibit migrants, particularly those in an irregular immigration status, from accessing necessary help. In this context, it is important to separate immigration enforcement actions from those that promote migrants’ access to services, humanitarian assistance, identity documents, and movement.

Stakeholders can provide migrants—prior to departure from the State of origin, upon arrival in the host State, and during their stay in the host State—with pertinent information related to country-specific conflict or natural disaster hotspots, rights and potential rights violations or abuses, ways to access timely, credible, and regular information, emergency contact points, and what to do and where to go in the event of a crisis. Building migrants’ skills to communicate in the host-State language and increasing migrants’ financial literacy may prompt migrants to invest in savings, take out micro-insurance, and better prepare for navigating unforeseen circumstances.
 

Sample Practices

  • Pre-departure and post-arrival training for migrants that includes crisis-related information.
  • Positive communication about migrants, including through migrant role models and campaigns to promote tolerance, non-discrimination, inclusiveness, and respect.
  • Financial products, including micro-insurance, savings accounts, and fast-cash loans that target migrants’ needs, including low-income migrants.
  • Measures that respect, protect, and fulfill migrants’ human and labor rights, including addressing barriers that inhibit migrants’ ability to enjoy their rights.
  • Identity cards for migrants in an irregular immigration status to promote their access to services.
  • Ethical recruitment processes and accreditation, and integrity certification schemes.
  • Community-based alternatives to detention for migrants.
Country:
Australia
Type of Practice:
Training and capacity building

A conference was organized on 17th October 2009 by the Australian Capital Territory (ACT)’s Jurisdictional Community Partnership project, as component of Attorney General Department’s Inclusive Emergency Management with Culturally and Linguistically Diverse (CALD) Communities Program.

Country:
Australia
Type of Practice:
Tests and simulations

Exercise “Stuffed Goose” is a multi-agency exercise involving State Government departments and agencies, including the Country Fire Service (CFS), South Australia (SA) Police, State Emergency Service (SES), Metropolitan Fire Service SA, Local Government, and community volunteers.

Country:
Australia
Type of Practice:
Research and reports

This publication presents eight Jurisdictional Community Partnership projects implemented across Australia using different models of community engagement relevant to their jurisdiction and community needs.

Country:
Mexico
Type of Practice:
Assistance programs

The “Ventanilla de Salud” (Health window) is a program of the Government of Mexico developed by the Department of Health and the Ministry of Foreign Affairs and implemented through 50 Mexican consulates in the United States and local health organizations.

Country:
United States of America
Type of Practice:
Government Bodies

The Overseas Security Advisory Council (OSAC) was created in 1985 under the Federal Advisory Committee Act to promote security cooperation between American private sector interests worldwide and the U.S. Department of State.

Country:
Global
Type of Practice:
International frameworks and standards

The Guiding Principles on business and human rights outline how States and businesses should implement the UN “Protect, Respect and Remedy” Framework in order to better manage business and human rights challenges.

Country:
Japan
Type of Practice:
Assistance programs

The Great East Japan Earthquake affected foreign nationals in the areas hit by the disaster. Elements of the Japan’s Ministry of Foreign affairs response, implemented in cooperation with IOM, included:

Country:
Greece
Type of Practice:
Awareness raising and communication tools

The Walkie-Talkie system introduced in 2015, provides hyperlocal and actionable audio information to migrants in camps. The high influx and turnover of migrants in Greek camps meant that there was consistently a high number of people who needed fast and easily digestible information.

Country:
Lebanon
Type of Practice:
Awareness raising and communication tools

During the conflict in Lebanon in 2006, a trilingual booklet in Sinhalese, Amharic and Tagalog was produced by the Ministry of Justice and Caritas Lebanon, which warned domestic workers about possible traffickers as they tried to leave the country.

Country:
United States of America
Type of Practice:
Mobile and internet-based tools

As part of an ongoing effort to keep New Yorkers connected, AT&T and Bloomberg Administration officials developed AT&T Street Charge.