GUIDELINE 8: Build capacity and learn lessons for emergency response and post-crisis action

Print the Guideline I Print the Guideline and Practices

Limited resources, funding, and technical skills can all affect the robustness of emergency and post-crisis responses. Understanding and assessing these limitations is a critical first step towards overcoming them. Stakeholders’ investment in their own capacity to improve emergency response and post-crisis recovery for migrants is critical.

Capacity building may relate to such varied areas as consular services, training for responders, resource allocation, funding mechanisms, insurance schemes, relief goods and services, border and migration management, and relocation and evacuation. Many of these areas are relevant for both the emergency and post-crisis phases. Stakeholders should also consider addressing potential reintegration challenges for migrants, their families, and communities, facilitating re-employment, income generation, and safe remigration, and supporting migrants to access outstanding wages, assets, and property left in host States.

States, private sector actors, international organizations, and civil society should assist one another to build and improve their capacity to respond. Undertaking advocacy, monitoring and evaluations, raising awareness, conducting training, sharing information, building research and knowledge, and supporting and learning from each other all help to improve collective efforts to protect migrants.

Sample Practices

  • Training and capacity building of stakeholders, such as on effective ways to access migrants and identify vulnerability and needs.
  • Dedicated funding to protect migrants, including budget lines, loans, and funding platforms.
  • Referral mechanisms that map rosters of experts who can address diverse needs of different migrants.
  • Peer-to-peer exchanges for capacity building and learning on tackling challenges associated with protecting migrants.
  • Training for consular officials, such as on collecting information on citizens and crisis management, including evacuation.
  • Monitoring and evaluation of crisis responses that includes analysis of responses towards migrants.
Country:
Australia, Canada
Type of Practice:
Agreements

Canada and Australia have a Consular Sharing Agreement that allows Canadians to receive consular services from Australian officials in 20 countries where Canada does not have an office and for Australians to seek similar assistance from Canadian missions in 23 countries.

Country:
India
Type of Practice:
Migration data systems

The eMigrate project is a transformational initiative of the Ministry of Overseas Indian Affairs (MOIA), Government of India, to automate the current emigration processes and eco-system.

Country:
United States of America
Type of Practice:
Tools

The guidelines presented in this booklet are intended to assist representatives of U.S. corporations abroad to prepare judiciously for emergencies. Planning and forethought are important, but so is flexibility in execution.

Country:
Australia
Type of Practice:
Research and reports

A research consultation project under the Australian National Emergency Management Project Program, titled Project Red, was undertaken with young people from refugee and migrant backgrounds around volunteering in the emergency management sector.

Country:
Australia
Type of Practice:
Awareness raising and communication tools

Pictorial action guides have been developed for culturally and linguistically diverse communities to help them understand the risks associated with natural hazards that may occur in Australia.

Country:
Australia
Type of Practice:
Manuals

Developed by Emergency Management Australia (EMA), within the Australian Government, these guidelines are aimed to provide emergency management agencies and planning committees with practical guidance in providing appropriate, responsive, accessible and sustainable services to a multicultural...

Country:
Australia
Type of Practice:
Awareness raising and communication tools

The State Emergency Service (SES) of the New South West Region of Australia (NSW SES) is committed to providing information on and resources for preparing for, responding to and recovering from floods, storms and tsunami to people from different cultural and linguistic backgrounds.

Country:
United States of America
Type of Practice:
Tools

The goal of all language access planning and implementation is to ensure that agencies communicate effectively with limited English proficient (LEP) individuals.

Country:
Global
Type of Practice:
Agreements

Cooperation agreements between unions in countries of origin and destination can be useful in addressing protection gaps for migrant workers.

Country:
India
Type of Practice:
Funds

The Indian Ministry of External Affairs has introduced a Pension and Life Insurance fund scheme called Mahatma Gandhi Pravasi Suraksha Yojana (MGPSY) for the Overseas Indian workers having Emigration Check Required (ECR) passports.