GUIDELINE 8: Build capacity and learn lessons for emergency response and post-crisis action

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Limited resources, funding, and technical skills can all affect the robustness of emergency and post-crisis responses. Understanding and assessing these limitations is a critical first step towards overcoming them. Stakeholders’ investment in their own capacity to improve emergency response and post-crisis recovery for migrants is critical.

Capacity building may relate to such varied areas as consular services, training for responders, resource allocation, funding mechanisms, insurance schemes, relief goods and services, border and migration management, and relocation and evacuation. Many of these areas are relevant for both the emergency and post-crisis phases. Stakeholders should also consider addressing potential reintegration challenges for migrants, their families, and communities, facilitating re-employment, income generation, and safe remigration, and supporting migrants to access outstanding wages, assets, and property left in host States.

States, private sector actors, international organizations, and civil society should assist one another to build and improve their capacity to respond. Undertaking advocacy, monitoring and evaluations, raising awareness, conducting training, sharing information, building research and knowledge, and supporting and learning from each other all help to improve collective efforts to protect migrants.

Sample Practices

  • Training and capacity building of stakeholders, such as on effective ways to access migrants and identify vulnerability and needs.
  • Dedicated funding to protect migrants, including budget lines, loans, and funding platforms.
  • Referral mechanisms that map rosters of experts who can address diverse needs of different migrants.
  • Peer-to-peer exchanges for capacity building and learning on tackling challenges associated with protecting migrants.
  • Training for consular officials, such as on collecting information on citizens and crisis management, including evacuation.
  • Monitoring and evaluation of crisis responses that includes analysis of responses towards migrants.
Country:
Philippines
Type of Practice:
Government bodies

The Overseas Workers Welfare Administration (OWWA) is an attached agency of the Department of Labour and Employment (DOLE) created in 1977. Is it the lead government agency tasked to protect and promote the welfare and well-being of Overseas Filipino Workers (OFWs) and their dependents.

Country:
United States of America
Type of Practice:
Government bodies

The Federal Coordination and Compliance Section of the Civil Rights Division within the U.S.

Country:
Philippines
Type of Practice:
Awareness raising and communication tools

Involving Filipino communities abroad in times of crisis is one of the significant features in Filipino diplomatic posts’ contingency plans.

Country:
Philippines
Type of Practice:
Funds

The Overseas Workers Welfare Administration (OWWA) fund is a single trust fund composed of membership contributions of land-based and sea-based workers. Among other services, the OWWA’s members are entitled to Insurance and Health Care Benefits.

Country:
Malaysia
Type of Practice:
Assistance and resources centres

The Malaysian Trades Union Congress (MTUC) has been active in protecting the rights of migrant workers in Malaysia. MTUC runs Migrant Worker Resource Centres (MRCs), or drop-in centres, in Penang and Kuala Lumpur/ Selangor.

Country:
Indonesia
Type of Practice:
Domestic laws and policies

As a result of Presidential Instruction No. 6/2006, the Ministry of Foreign Affairs issued a Regulation No. 4/2008, which establishes the concept of a ‘citizen service’ by intensifying office and interoffice performance within the ministry.

Country:
Philippines
Type of Practice:
Domestic laws and policies

The Republic Act No. 8042 is an act to institute the policies of overseas employment and establish a higher standard of protection and promotion of the welfare of migrant workers, their families and overseas Filipinos in distress, and for other purposes, is known and cited as the “Migrant...

Country:
United States of America
Type of Practice:
Domestic laws and policies

U.S. Citizenship and Immigration Services (USCIS) makes available certain U.S. immigration benefits or relief to individuals affected by unforeseen circumstances, such as disasters.

Country:
Philippines
Type of Practice:
Assistance programs

Formerly known as the 10K Livelihood Assistance Program, the Livelihood Development Assistance Program (LDAP) has been reformulated in 2014, under the National Reintegration Center for Overseas Filipino Workers (OFWs), to cater to undocumented OFWs.

Country:
Philippines
Type of Practice:
Government bodies

The National Reintegration Center for OFWs (NRCO), an agency of the Department of Labor and Employment was institutionalized pursuant to Republic Act 10022 and its Implementing Rules and Regulations.