GUIDELINE 8: Build capacity and learn lessons for emergency response and post-crisis action

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Limited resources, funding, and technical skills can all affect the robustness of emergency and post-crisis responses. Understanding and assessing these limitations is a critical first step towards overcoming them. Stakeholders’ investment in their own capacity to improve emergency response and post-crisis recovery for migrants is critical.

Capacity building may relate to such varied areas as consular services, training for responders, resource allocation, funding mechanisms, insurance schemes, relief goods and services, border and migration management, and relocation and evacuation. Many of these areas are relevant for both the emergency and post-crisis phases. Stakeholders should also consider addressing potential reintegration challenges for migrants, their families, and communities, facilitating re-employment, income generation, and safe remigration, and supporting migrants to access outstanding wages, assets, and property left in host States.

States, private sector actors, international organizations, and civil society should assist one another to build and improve their capacity to respond. Undertaking advocacy, monitoring and evaluations, raising awareness, conducting training, sharing information, building research and knowledge, and supporting and learning from each other all help to improve collective efforts to protect migrants.

Sample Practices

  • Training and capacity building of stakeholders, such as on effective ways to access migrants and identify vulnerability and needs.
  • Dedicated funding to protect migrants, including budget lines, loans, and funding platforms.
  • Referral mechanisms that map rosters of experts who can address diverse needs of different migrants.
  • Peer-to-peer exchanges for capacity building and learning on tackling challenges associated with protecting migrants.
  • Training for consular officials, such as on collecting information on citizens and crisis management, including evacuation.
  • Monitoring and evaluation of crisis responses that includes analysis of responses towards migrants.
Country:
Philippines
Type of Practice:
Assistance programs

As a component of the National Reintegration Program for Overseas Filipino Workers (OFWs), specifically targeted to ensure the successful reintegration of OFWs repatriated from crisis/emergency situations, the “Assist WELL” Program is adopted by the concerned agencies/offices of the Department...

Country:
Georgia
Type of Practice:
Funds

The Government of Georgia strengthened its support of the reintegration of the returned Georgian migrants. There has been allocated special fund in the state budget amounting 400,000 GEL for supporting reintegration of the returned Georgian migrants in 2015.

Country:
Georgia
Type of Practice:
Assistance and resources centres

In Georgia, service halls in municipalities in remote areas have been created to facilitate the reintegration process of returning migrants. They provide local communities with a central and dedicated information point where all services, including vocational trainings, are available.

Country:
Bangladesh
Type of Practice:
Assistance programs

The World Bank’s Emergency Repatriation and Livelihood Restoration of Migrant Workers Project provided support the People's Republic of Bangladesh to: (i) repatriate its migrant workers, who had fled the conflict in Libya , from refugee camps in neighboring countries in a timely manner;

Country:
Philippines
Type of Practice:
Government bodies

The Executive Order No. 82 operationalizes the practical guide for national crisis managers and the national crisis management core manual; establishes national and local crisis management organizations; and provides funds therefor.

Country:
Republic of Moldova
Type of Practice:
Government bodies

The Bureau for Diaspora Relations was created by Governmental decision in October 2012, within the State Chancellery by the Prime-Minister.

Country:
Global
Type of Practice:
Agreements

On 20 April 2015 the EU Member States adopted the Directive on consular protection for European citizens living or travelling outside the EU.

Country:
Djibouti, Eritrea, Ethiopia, Kenya, Somalia, Sudan, Yemen
Type of Practice:
Interagency groups

The overall objective of the Regional Mixed Migration Secretariat (RMMS) is to support agencies, institutions and forums in the Horn of Africa and Yemen sub-region to improve the management of protection and assistance response to people in mixed migration flows within and beyond the Horn of...

Country:
India
Type of Practice:
Assistance and resource centres

In order to provide the required support services to persons desirous of going abroad for employment purposes, India’s Ministry of Overseas Indian Affairs has setup an Overseas Workers Resource Centre (OWRC) as a facilitation centre.

Country:
Philippines
Type of Practice:
Government bodies

The Overseas Preparedness and Response Team (OPRT) was created by Executive Order no. 34 in 2011 by the President of the Philippines.