Guidelines in Action

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GUIDELINE 14: Address migrants’ immediate needs and support migrants to rebuild lives

GiA14, on addressing migrants short and long-term needs, presents efforts by different stakeholders to support migrants' recovery after crises, by making immigration regimes more flexible, involving migrants in livelihood support schemes, or allowing them to reclaim lost assets and property. It also presents the methodology behind IOM's Displacement Tracking Matrix.
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GUIDELINE 13: Relocate and evacuate migrants when needed

GiA13, on evacuating and relocating migrants, presents efforts by different stakeholders to support migrants' movement out of countries affected by crises, through the deployment of personnel and resources and the set up of relevant institutional mechanisms and coordination systems. It also introduces a tool to plan for local evacuations in a migrant-inclusive manner.
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GUIDELINE 12: Establish clear referral procedures among stakeholders

GiA12, on establishing referral procedures among key stakeholders, list mechanisms that have been established to identify migrants' specific needs and refer individual migrants to actors that are best placed to meet them. It also presents a checklist for the safe evacuation of migrant children out of crisis areas.
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GUIDELINE 11: Provide humanitarian assistance to migrants without discrimination

GiA11, on providing assistance to migrants without discrimination, presents efforts by different stakeholders to better tailor relief services and good to migrants' specificities and to facilitate migrants' access to assistance, by suspending the enforcement of immigration regulations or collaborating with civil society responders. It also introduces a checklist for migrant-inclusive provision of emergency assistance.
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GUIDELINE 10: Facilitate migrants’ ability to move to safety

GiA10, on facilitating migrants' movement to safety, presents efforts by different stakeholders to address administrative barriers to international evacuations, such as by granting flexibility of immigration regimes, border management or facilitated issuance of identity and travel documents. It also presents a checklist to plan for international evacuations.
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GUIDELINE 9: Communicate widely, effectively, and often with migrants on evolving crises and how to access help

GiA9, on communicating effectively with migrants in crises, presents efforts by a variety of stakeholders to share information with migrants in an appropriate manner (including through unofficial channels), as well as receive their feedback and inputs. It also introduces a smartphone applications home country government can use to communicate with migrants.
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GUIDELINE 8: Build capacity and learn lessons for emergency response and post-crisis action

GiA8, on building capacities for crisis preparedness and response, presents efforts by different stakeholders to train relevant personnel and learn lessons from past emergencies. It also highlights examples of funding arrangements that are used to support emergency operations. Lastly, it introduces an E-learning course on crisis management for consular staff.
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GUIDELINE 7: Establish coordination agreements in advance to leverage strengths and foster trust

GiA7, on establishing coordination arrangements, presents systems States and non-state actors have established to provide joint emergency assistance to migrants. These include frameworks for joint emergency consular assistance from countries of origin, cooperation arrangements between foreign posts and emergency management institutions of the host country, and governmental and non-governmental actors in the host country. The document also presents a template agreement States can develop with IOM to ensure a more effective evacuation of their citizens out of crisis areas.
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