Type of practice: Early warning systems
Name of Stakeholder: Government of the Philippines
Type of Stakeholder Implementing the Practice: State of Origin
Type of crisis: Conflict, Natural Disaster
Crisis phase: Crisis Preparedness, Emergency Response
The Department of Foreign Affairs (DFA) and Department of Labor and Employment (DOLE) of the Philippine Government jointly adopted a crisis alert system which serves as the basis for emergency repatriation and deployment restrictions. DFA in consultation with the Department of Health, may impose crisis alert level in times of pandemics and other medical hazards. Based on the Crisis Alert Levels, DFA can issue a travel advisory, which is a notice on the prevailing peace and order situation in a specific destination and impose or lift travel bans. In accordance with the established protocols on international relations, the Crisis Alert Levels, with their respective indicators and deployment status, are:
- 1. ALERT LEVEL 1 (Precautionary Phase): It is issued when there are valid signs of internal disturbance, instability, and/or external threat to the host country. Filipinos are alerted to take necessary precautions.
- 2. ALERT LEVEL 2 (Restriction Phase): It is issued if there are threats to the life, security and property of Filipinos arising from internal disturbance, instability, and/external threat. Filipinos are instructed to restrict non-essential movements, avoid public places, and prepare for evacuation. DOLE only allows returning Overseas Filipino Workers (OFWs), with existing employment contracts, or a group of OFWs under special circumstances, to go back to their host country.
- 3. ALERT LEVEL 3 (Voluntary Repatriation): It is issued when violent disturbances or external aggression occur in a limited area. Overseas Filipinos are enjoined to return to the Philippines upon employers’, or if not possible, government’s expense. DOLE shall impose absolute deployment ban.
- 4. ALERT LEVEL 4 (Mandatory Repatriation): It is issued when there is a large scale internal conflict or full blown external attack. The Philippine Government shall undertake mandatory evacuation procedures.
- Information on crises
GUIDELINE 1: Track information on conflicts and natural disasters, and potential impact on migrants
To protect migrants, States, private sector actors, international organizations, and civil society need to understand risks and exposure to crises in regions, countries, and localities. They also need to understand the ways in which crises can affect people, including migrants, and their assets. The period before the onset of a full-scale conflict or natural disaster is a critical time to undertake efforts to protect and assist people, including migrants, and to secure essential resources and infrastructure.
Not all conflicts and natural disasters are entirely unpredictable. Conflicts may be preceded by various signs, including protests, xenophobic violence, and civil unrest. Local actors, close to the source of an impending conflict, and with the experience to interpret signs and events, may often possess the most timely and accurate information. They can be an important source of knowledge for others.
Understanding regional, national, and local natural disaster risks and overlaying this information with information on the location and characteristics of migrants can inform preparation and response efforts. As in conflict situations, local sources of knowledge may also be important. While many natural disasters occur with great immediacy, different regions, countries, and localities are prone to specific types of natural disasters. Those related to weather events often occur with some forewarning. Some are cyclical and recurrent and the warning signs will be familiar to those who have experienced them before. A number of early warning systems exist to forecast and monitor natural disasters and alert stakeholders and communities of impending crises.
- Early warning systems for natural disasters adapted and tested to reach migrants in multiple languages.
- Assessments to understand the potential effects of natural disasters on migrant communities and their assets.
- Inclusion of migrant characteristics in disaster vulnerability assessments by analyzing how factors, such as immigration status, language proficiency, or gender reduce access to information, resources, or protection.
- Community-based risk assessments that engage migrants in the identification of natural disasters, vulnerability, and capacities.
- Inclusion of migrants’ presence and vulnerability in early warning and early action mechanisms.
- Structures to share information on developing civil unrest or conflict.
- Preparedness and emergency response systems
GUIDELINE 4: Incorporate migrants in prevention, preparedness, and emergency response systems
States and other stakeholders have laws, policies, and programs on prevention, preparedness, and emergency response to reduce the impact of crises. Taking into account the presence of migrants, their vulnerabilities, and their potential needs in prevention, preparedness, and emergency response frameworks, including on disaster risk reduction (DRR), can promote resilience in the event of a conflict or natural disaster. Clear laws and policies on migrants’ eligibility for different types of assistance in the event of a crisis promote certainty. If the presence of migrants is not known or is inadequately incorporated in planning, stakeholders may overlook migrants in their responses. If stakeholders fail to appreciate factors that make migrants vulnerable, such as language barriers, isolated working conditions, irregular immigration status, or mistrust of authorities, responses may be ineffective. When laws and policies are unclear, responses towards migrants can be unpredictable and insufficient.
Migrants themselves and civil society may be in the best position to assist States and other stakeholders to appreciate the presence of migrants, their vulnerability, and needs. In this respect, involving migrants and civil society in the development of prevention, preparedness, and emergency response measures can be helpful. Such actions also build trust between migrant populations and State and non-State actors who provide protection.
Migrants and civil society also have capacities and resources that they can contribute to preparedness and emergency response. Their language abilities, first-hand knowledge of migrant populations, understanding of cultural norms within their communities, and ability to foster greater trust toward State authorities and other actors can be leveraged to create more comprehensive and effective systems and programs.
- Platforms to facilitate the engagement of migrants in the design and implementation of prevention, preparedness, and emergency response systems.
- Taking migrants into account in national and local frameworks on prevention, preparedness, and emergency response, including by recognizing migrants as a specific group with needs and capacities.
- Recruitment of migrants as staff or volunteers in prevention, preparedness, and emergency response mechanisms.
- Communication before a crisis
GUIDELINE 6: Communicate effectively with migrants
Migrants need to understand potential risks associated with a crisis, where and how to obtain assistance, and how to inform stakeholders of their needs. Stakeholders should find appropriate channels to communicate with migrants and to identify their needs and capacities. To do so effectively, States, private sector actors, international organizations, and civil society should address language, cultural, and other barriers. The effects of crises, such as power failures, loss of internet and satellite communication systems, and even the deliberate spread of misinformation (for instance, by people smugglers) may disrupt or constrain communication with migrants.
Communication efforts should also take into account the diversity among migrants present in host States. Diverse, multiple, formal, and informal methods of communication can help overcome barriers to effective communication with migrants. Women migrants are a large majority of domestic workers worldwide. Due to the isolated nature of this work, women in domestic work are extremely vulnerable to abuse and exploitation, including physical and sexual abuse, forced labor, and confinement. In times of crisis, this vulnerability is exacerbated and they can be hard to reach via traditional communication channels. Fear of being detected, detained, or deported may inhibit migrants in an irregular immigration situation from accessing available communication channels. Migrant children can become unaccompanied or separated. They absorb information and communicate their needs in different ways than adults. Elderly migrants sometimes lack host-language capabilities. Migrants with disabilities may need braille, audio cues, and other disability-sensitive interventions. In the chaos that can ensue during crises, migrants in detention may be overlooked. Efforts to communicate with migrants should be sensitive to the predicaments of migrants in different circumstances.
Communication channels can take advantage of social media, places of worship, and migrants’ connections with their families and communities in their States of origin. Enlisting and involving migrants and faith-based and other civil society in establishing communication methods, and promoting their ability to communicate with each other, can facilitate communication with migrants, including hard-to-reach and hard-to-engage populations. Health or outreach workers who are already present in the community may be able to communicate in the languages migrants speak and understand different cultures in the community. Engaging and training them may be an effective method to deliver information to migrant communities.
- Multiple traditional and innovative communication channels to reach diverse migrant populations and minimize the effects of possible communication disruptions.
- Multiple mediums for communication in the languages migrants speak, at diverse literacy levels, to accommodate ways in which people absorb information, including accessible formats for persons with disabilities.
- Mobile applications and social media as a cost-effective, user-friendly, and widely accessible mechanism to provide crisis-related information.
- Helplines, hotlines, and call centers as an accessible and low-tech means through which one-way or two-way communication with migrants can be facilitated.
- Communication by civil society, especially migrant networks, diaspora, and faith-based actors with migrants in an irregular immigration status and others who may be hard to access.
- Communication during a crisis
GUIDELINE 9: Communicate widely, effectively, and often with migrants on evolving crises and how to access help
Multiple formal and informal communication systems should be activated once a conflict or natural disaster erupts. Migrants should receive information on the evolving nature of a crisis and on ways to access assistance. In addition, those affected by conflicts or natural disasters often have clear ideas about how to improve their safety and security in an emergency. They are an important source of information about risks, local needs, and gaps in protection.
Stakeholders can communicate information to and receive information from migrants and other stakeholders. Repeat messaging, using multiple channels, and different mediums (infographics, audio, and print) can help expand coverage. This is particularly important to reach migrants in an irregular immigration status, those working in isolated and remote conditions, and those who lack access to social and other networks. Communicating and engaging with a diverse representation of migrants, including with marginalized groups, improves needs assessment.
All stakeholders also benefit from timely information as crises evolve and new issues arise. In conflicts, for example, fighting may break out in new geographic areas and affect different migrant populations. In natural disasters, such as earthquakes, aftershocks may cause new damage. It is important to continue to assess these shifting patterns and adapt responses to changing needs.
Different stakeholders are often privy to unique information. Sharing information and knowledge on the evolution of crises and on available assistance can support efforts by all stakeholders to protect migrants and can mitigate confusion that might otherwise arise. For example, some States may obtain information on particular aspects of conflicts or natural disasters helpful to informing actions by other stakeholders, including humanitarian actors. Stakeholders may find value in developing consistent messaging on risks and status updates during crises.
- Regular crisis updates and information on where and how to access assistance through multiple communication channels in relevant languages.
- 24-hour call centers with linguistically diverse and trained staff offering information and services.
- Dedicated outreach through volunteers and grass-roots actors to disseminate information on risks, logistics, and assistance to those in an irregular immigration status or working in isolated conditions.
- Migrant support centers to disseminate information to migrants.
- Migrants as a source of information on local conditions, on sources of assistance, and challenges.
- Briefings and situation updates by host State authorities.
- Relocation and evacuation
GUIDELINE 13: Relocate and evacuate migrants when needed
During some crises, stakeholders may be able to protect migrants where they are located in the host State. But this may not always be possible, especially in situations where the repercussions of a conflict or natural disaster envelop large geographic areas. Where protection cannot be provided locally, it may be necessary to relocate migrants to other parts of the host State or evacuate them to States of transit or the State of origin. Some migrants may make these journeys on their own. Many may rely on States, their employers, recruiters, or placement agencies, international organizations, civil society, and other migrants for support and assistance.
Evacuation is generally a last resort but absolutely essential if migrants cannot remain safely where they are and cannot be relocated safely to another part of the host State. Where comprehensive contingency plans and standing evacuation and relocation arrangements are not already in place, ad hoc arrangements may be needed to communicate evacuation information, determine eligibility for evacuation, establish modes of evacuation, and negotiate with States of transit and other actors. States, regardless of whether they are party to relevant international instruments, should implement specific safeguards to ensure individuals who face persecution, or, as appropriate, serious harm or other life-threatening situations in their States of origin or other States, including refugees, are protected against refoulement. Stateless persons may need specific assistance to take advantage of evacuation arrangements. Coordination between States and other stakeholders in carrying out evacuations can leverage resources, for example, to transport migrants to States of origin in the same region.
- Evacuation of migrants to States of transit or States of origin with their informed consent.
- Establishment of criteria for eligibility for evacuation.
- Multi-stakeholder cooperation on evacuation.
- Evacuation for family units who have family members of different nationalities.
- Deploying personnel to consular posts to assist with evacuation.