E-Learning for Emergency Responders

Including migrants in emergency management: an e-learning course for local-level practitioners

In our increasingly diverse communities and societies, natural/technological disasters and other emergencies are ever more likely to affect migrants and other foreign nationals alongside native residents. At the same time, empowering migrants to contribute to risks and emergency management together with native residents can increase the impact of positive and timely responses in critical situations.

IOM, in collaboration with the Intercultural Cities Programme (ICC) and the EUR-OPA Major Hazards Agreement of the Council of Europe, developed an online course to help practitioners at local level design and roll out activities to include migrants in emergency management.

The course explores how language proficiency, administrative barriers, mistrust towards the authorities and other cultural and social factors may affect migrants’ access to assistance in emergencies. 

Course fast facts

Objectives. The course provides basic information to improve the capacity of emergency management personnel to:

  • identify specific conditions of vulnerability and capacities of migrant residents;

  • coordinate with key actors to improve capacity to deliver emergency services in a migrant-inclusive manner;

  • gathering data on migrants to inform emergency management;

  • communicating with migrants before, during and after emergencies; 

  • adapting emergency assistance to better cater for migrants' needs.

Target audience. The course targets emergency management practitioners (professionals and volunteers), especially those working at the local level. 

Structure. 5 thematic modules that include case studies and best practices, background materials and practical tools (e.g. guidance notes, templates, infographics). Course includes exercises to check understanding of thematic modules, final assessment and certification.

Duration. Approximately 2 hours.

Access. The E-Learning course can be accessed in English on IOM's e-campus platform. A Spanish version is in development. Access to the course is free but requires registration. 

National adaptation. IOM encourages the further translation and adaptation of the course to reflect the operational reality and priorities of its partners. To this end, IOM shares the source materials with governmental counterparts, free of charge, and supports their adaptation through targeted research and technical assistance, upon request.

For more information on the e-learning course and other MICIC capacity-building resources, please contact IOM’s MICIC team.