Type of practice: Awareness raising and communication tools
Name of Stakeholder: Government of Australia
Type of Stakeholder Implementing the Practice: State, Host State, Migrants and the Diaspora
Type of crisis: Conflict, Natural Disaster
Crisis phase: Crisis Preparedness, Emergency Response
Related Links: Brochure
Pictorial action guides have been developed for culturally and linguistically diverse communities to help them understand the risks associated with natural hazards that may occur in Australia. The pictorial action guides each depict a different hazard and show good and bad actions relevant to each hazard. They cover cyclone, earthquake, flood, heatwave, lightning and severe storm. The guides aim to help individuals and communities understand what could happen and how best to be prepared to minimise any adverse effects.
- Empowering migrants
GUIDELINE 3: Empower migrants to help themselves, their families, and communities during and in the aftermath of crises
In order to help themselves and others and to enjoy their rights, migrants need access to identity documents, basic public services, and financial and other resources. Migrants’ ability to help themselves and enjoy their rights can be undermined by factors related to their entry and stay, means of arrival, connections to local populations, and conditions in the host State, including in workplaces. These factors can in turn undermine emergency response and recovery efforts.
States, private sector actors, international organizations, and civil society can promote migrants’ resilience and empower migrants to help themselves during and after a crisis by addressing underlying conditions of vulnerability. Respecting, protecting, and fulfilling migrants' human and labor rights in ordinary times advance these goals as do efforts to ensure migrants are able to access information, basic services, and administrative, judicial, and other redress mechanisms.
Legal, policy, and operational factors that constrain protection should be addressed. Examples of obstacles include laws, policies, and practical barriers that arbitrarily restrict the movement of migrants, enable arbitrary detention, discriminate between migrants and citizens in the provision of humanitarian assistance, or permit exploitative employment or recruitment practices.
In times of crisis, fear of immigration enforcement can inhibit migrants, particularly those in an irregular immigration status, from accessing necessary help. In this context, it is important to separate immigration enforcement actions from those that promote migrants’ access to services, humanitarian assistance, identity documents, and movement.
Stakeholders can provide migrants—prior to departure from the State of origin, upon arrival in the host State, and during their stay in the host State—with pertinent information related to country-specific conflict or natural disaster hotspots, rights and potential rights violations or abuses, ways to access timely, credible, and regular information, emergency contact points, and what to do and where to go in the event of a crisis. Building migrants’ skills to communicate in the host-State language and increasing migrants’ financial literacy may prompt migrants to invest in savings, take out micro-insurance, and better prepare for navigating unforeseen circumstances.
- Pre-departure and post-arrival training for migrants that includes crisis-related information.
- Positive communication about migrants, including through migrant role models and campaigns to promote tolerance, non-discrimination, inclusiveness, and respect.
- Financial products, including micro-insurance, savings accounts, and fast-cash loans that target migrants’ needs, including low-income migrants.
- Measures that respect, protect, and fulfill migrants’ human and labor rights, including addressing barriers that inhibit migrants’ ability to enjoy their rights.
- Identity cards for migrants in an irregular immigration status to promote their access to services.
- Ethical recruitment processes and accreditation, and integrity certification schemes.
- Community-based alternatives to detention for migrants.
- Preparedness and emergency response systems
GUIDELINE 4: Incorporate migrants in prevention, preparedness, and emergency response systems
States and other stakeholders have laws, policies, and programs on prevention, preparedness, and emergency response to reduce the impact of crises. Taking into account the presence of migrants, their vulnerabilities, and their potential needs in prevention, preparedness, and emergency response frameworks, including on disaster risk reduction (DRR), can promote resilience in the event of a conflict or natural disaster. Clear laws and policies on migrants’ eligibility for different types of assistance in the event of a crisis promote certainty. If the presence of migrants is not known or is inadequately incorporated in planning, stakeholders may overlook migrants in their responses. If stakeholders fail to appreciate factors that make migrants vulnerable, such as language barriers, isolated working conditions, irregular immigration status, or mistrust of authorities, responses may be ineffective. When laws and policies are unclear, responses towards migrants can be unpredictable and insufficient.
Migrants themselves and civil society may be in the best position to assist States and other stakeholders to appreciate the presence of migrants, their vulnerability, and needs. In this respect, involving migrants and civil society in the development of prevention, preparedness, and emergency response measures can be helpful. Such actions also build trust between migrant populations and State and non-State actors who provide protection.
Migrants and civil society also have capacities and resources that they can contribute to preparedness and emergency response. Their language abilities, first-hand knowledge of migrant populations, understanding of cultural norms within their communities, and ability to foster greater trust toward State authorities and other actors can be leveraged to create more comprehensive and effective systems and programs.
- Platforms to facilitate the engagement of migrants in the design and implementation of prevention, preparedness, and emergency response systems.
- Taking migrants into account in national and local frameworks on prevention, preparedness, and emergency response, including by recognizing migrants as a specific group with needs and capacities.
- Recruitment of migrants as staff or volunteers in prevention, preparedness, and emergency response mechanisms.
- Capacity building
GUIDELINE 8: Build capacity and learn lessons for emergency response and post-crisis action
Limited resources, funding, and technical skills can all affect the robustness of emergency and post-crisis responses. Understanding and assessing these limitations is a critical first step towards overcoming them. Stakeholders’ investment in their own capacity to improve emergency response and post-crisis recovery for migrants is critical.
Capacity building may relate to such varied areas as consular services, training for responders, resource allocation, funding mechanisms, insurance schemes, relief goods and services, border and migration management, and relocation and evacuation. Many of these areas are relevant for both the emergency and post-crisis phases. Stakeholders should also consider addressing potential reintegration challenges for migrants, their families, and communities, facilitating re-employment, income generation, and safe remigration, and supporting migrants to access outstanding wages, assets, and property left in host States.
States, private sector actors, international organizations, and civil society should assist one another to build and improve their capacity to respond. Undertaking advocacy, monitoring and evaluations, raising awareness, conducting training, sharing information, building research and knowledge, and supporting and learning from each other all help to improve collective efforts to protect migrants.
- Training and capacity building of stakeholders, such as on effective ways to access migrants and identify vulnerability and needs.
- Dedicated funding to protect migrants, including budget lines, loans, and funding platforms.
- Referral mechanisms that map rosters of experts who can address diverse needs of different migrants.
- Peer-to-peer exchanges for capacity building and learning on tackling challenges associated with protecting migrants.
- Training for consular officials, such as on collecting information on citizens and crisis management, including evacuation.
- Monitoring and evaluation of crisis responses that includes analysis of responses towards migrants.